FAQs
1 / I need a carer, do you have a Carer's discount code?
We do offer a 10% carers discount code which is CARER24. Please use this code when purchasing your tickets.
2 / Is there an age restriction on the events?
There is an age restriction of 14 plus who can attend our events with an accompanying adult over the age of 18.
3 / Can you please confirm the accessibility for wheelchair users?
All our venues are accessibility friendly. Our crew carry ramps around with them if needed and are happy to help.
4 / Do we need to pay for parking?
White Line Parking Management has taken over all parking for our events. Parking will need to be pre-booked before the event. For any queries regarding parking please contact:
White Line Parking. https://www.whitelineparkingmanagement.co.uk/
5 / Where are my tickets?
Your tickets will be sent via email. When searching for your tickets in your mail box please search WIX or You're Going. Please also check your junk folder just in case.
6 / What does my ticket gain access to?
Premium Juror + Front Row Ticket includes your seat on the jury of 12 where you will be sat front row to the live immersive show. You will also have evidence bundles to examine along with juror card and verdict sheet.
Premium Juror Ticket includes your seat on the jury of 12 where you will be second row to a live immersive show. You will also have evidence bundles to examine along with juror card and verdict sheet.
Standard Juror Ticket includes your seat on the jury of 12 where you will be on the outside of the arena near the large viewing screens to live immersive show. You will also have evidence bundles along with juror card and verdict sheet.
7 / Where is the venue?
All are venues will be announced on our website and social media pages. If you are a member and subscribed to our website you will receive venue announcement email. Additionally, we publish the 'What 3 Words' which will take you specifically to the car park should you sat nav system take you a little further away.
Simply input the 3 words provided on our site to:
what3words.com
